Docappo (“we”) are committed to safeguarding the privacy of our website visitors and registered users of the Docappo platform.
We use the term “personal data” to refer to any information collected or processed by, or in connection with, this website or the platform, that directly, or indirectly, identifies you or factors specific to you, such as your name, IP address or user preferences. Below we describe “lawful grounds” for processing your personal data. If there are no lawful grounds for processing your personal data neither we, nor anyone else, is permitted to access or process your personal data.
What personal data do we collect?
We may collect, store and use the following kinds of information and personal data (“Collected Information”):
information and personal data about your visits to and use of this website and our platform. We collect personal data about your computer and your visits to this website or the platform, including your IP address, geographical location, browser type, referral source, length of visit and number of page views, all of which are also Collected Information.
information about any transactions carried out between you and us on this website, including information relating to any purchases you make of our goods or services. We collect:
First and last name
Contact information (email, phone)
Professional life data
Personal life data
Application usage data
Email communication data
Call recording data
information that you provide to us for the purpose of registering with us on the website or platform and/or subscribing to our website services and/or email notifications. We collect first and last name, email address, and phone number for these purpose
Why we use collected information
Collected Information, including personal data, will be used to:
administer and improve this website’s and the platform’s usability;
improve your browsing experience by modification and replacement of text, images, videos or links to increase relevance to the visitor;
send to you marketing and other communications relating to our business or the businesses of carefully selected third parties which we think may be of interest to you by post or, where you have specifically consented, by email or similar technology.
provide other companies with statistical information about our users. Information we provide to other companies will not identify any individual user.
If you are a registered platform user, or a website user, the lawful grounds for processing your Collected Information is our legitimate interest in understanding how users interact with this website and the platform, and to improve how we promote our products and services.
Sharing collected information
We may share Collected Information about you:
to enable our service providers (third party sub-processors) to provide data centre hosting services, database hosting services, dialer infrastructure services, email sync services and to enable our third party processors to provide sales and marketing operations services;
to the extent that we are required to do so by law;
in connection with any legal proceedings or prospective legal proceedings;
in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Security of collected information
We will take reasonable precautions to prevent the loss, misuse or alteration of your personal data. Data transmission over the Internet is inherently unsecure and we cannot guarantee the security of data sent over the Internet. We will store all the personal data you provide or that we collect about you on our secure servers.
You are responsible for keeping your passwords confidential. We will not ask you for your passwords.